Question:

I bought a licence to SWP version 5.5 with a promise that it would give access to a free upgrade to version 6. Now I see that version 6 is available and I have downloaded the program, but appearently the program does not accept my old licence number. Do I need a new licence number?

Response:

Yes.  Version 6 is available for both Windows and Mac. A Version 6 serial number is needed to activate Version 6 and have full use of the product.  Customers who purchased Version 5.5 of Scientific WorkPlace, Scientific Word, or Scientific Notebook after November 1, 2010 are eligible for a free upgrade to Version 6.  Visit Do you qualify for a free upgrade to Version 6? to validate your qualifying Version 5.5 serial number and receive your Version 6 serial number.


If you have an earlier version or your serial number is not eligible for a free upgrade, you can purchase version 6 at the upgrade price. Visit our web store for more information:  MacKichan Web Store

Note:  Only Version 5.5 serial numbers that have been previously registered will be validated to return a Version 6 serial number.