It's not clear why the computer ID would not be displayed in the Activate dialog.  Here is a method to find out the computer ID.  Use the method for the platform you are using.


Note:  The steps below are specific to Scientific WorkPlace (SWP).  For Scientific Word substitute SW for SWP or for Scientific Notebook substitute SNB for SWP in the steps below.


Macintosh
- Open a Terminal window on your Macintosh.

- In the Terminal window, use the following commands to move to the directory that contains the script that will create a file with the computer ID information, run the script, and then make a copy in your Documents directory.  You will be prompted for your password after running the sudo command.


  cd /Applications/MacKichan/SWP.app/Contents/Resources/utilities

  sudo ./rlmdiskid.bash

  cp mackichndiskid.txt ~/Documents


- The file mackichndiskid.txt can be inspected by locating it using Finder.  Finder can show a preview of the file, or double click to open a view of the file.  

The file contains several lines with all identifying information for the computer.  The computer ID used by the activation system follows the line "rlmutil rlmhostid -q ether".  The computer ID is the MAC address used by your networking hardware and is a twelve digit hexadecimal number.  If there is more than one MAC address, use the first one.  You can generate your license file by visiting https://licensing.mackichan.com/Activate and fill in the form with your serial number, computer ID, and email address.  Alternately, you can send the file mackichndiskid.txt to support@mackichan.com as an email attachment and ask for a license file.



Windows

- Open a command window with administrative privileges.  

Using Windows 7, select the Windows Start Menu, select All Programs, then open the Accessories group and right click on the Command Prompt icon.  From the menu select "Run as administrator" and click Yes to continue past the User Account Control dialog that appears.

Using Windows 10, in the search field of the task bar type "cmd" to have a pop up appear showing "Command Prompt".  Right click on the Command Prompt item and from the menu select "Run as administrator" and click Yes to continue past the User Account Control dialog that appears.

- In the command prompt, use the following commands to move to the directory that contains the script that will create a file with the computer ID information, run the script, and then make a copy in your Documents directory.


  cd C:\Program Files (x86)\MacKichan\SWP\utilities

  rlmdiskid

  copy mackichndiskid.txt %homepath%\Documents


Note: The directory "Program Files" instead of "Program Files (x86)" is used for 32-bit versions of Windows.


- In the command prompt, use the following commands to move to the directory with the computer ID information and display it.


cd %homepath%\Documents

type mackichndiskid.txt


The file contains several lines with all identifying information for the computer.  The computer ID used by the activation system follows the line "rlmutil rlmhostid -q ether".  The computer ID is the MAC address used by your networking hardware and is a twelve digit hexadecimal number.  If there is more than one MAC address, use the first one.  You can generate your license file by visiting https://licensing.mackichan.com/Activate and fill in the form with your serial number, computer ID, and email address.  Alternately, you can send the file mackichndiskid.txt to support@mackichan.com as an email attachment and ask for a license file.